1. How long does shipping take?
Shipping to the US typically takes 7 – 12 business days, and shipping to the UK takes 6 – 10 business days. Order processing takes 1 – 3 business days.
2. How can I track my order?
Once your order has been shipped, you will receive an email confirmation with a tracking number. You can also use our "Track Your Order" page on our website.
3. What is your return policy?
We offer a 30-day return policy for faulty or damaged items, and 14-day approval for standard returns. Please visit our Return & Refund Policy page for full details.
4. How can I contact customer support?
You can reach us at support@sanitix.store or via our "Contact Us" page. We aim to respond to all inquiries within 24 hours.